FAQs

FAQs (Frequently Asked Questions)

What is the Membership?

To scale knowledge to more people in a sustainable way we offer tiers of membership for individuals and organizations. Members get monthly credits at a steep discount for live online classes, access to various levels of on-demand classes and resources, and they also get discounts on our live multi-week courses and our self-paced courses. 

If you are interested in organizational memberships please email [email protected]

How is paid membership different than the Essentials Pack Free Membership?

We created our Essentials Pack Free Membership to offer a few key courses that we think every organization and project should have access to. We do offer a free online class every month or so and some of those will be included. You’ll also get early invites at a discount for self-paced courses. 

Paid members get monthly access to the paid tier of online classes at a steep discount. They also get the full on-demand library of approx 50 classes and conversations. Plus members get discount codes they can use anytime for the live multi-week courses and our self-paced courses.

How do membership credits work?

Members get credits added to their account every month based on the membership level they selected. They have no cash value. When registering for a course that is $30 you can use 30 credits. The credits roll over for one year and you can continue to use them even if you cancel your membership for that year. 

The credits can not be transferred. 

Do you offer referral fees?

We do! Check out our affiliate program: 

I’ve got an idea for class or course what do I do?

Let us know via email: [email protected]

I want to cancel my membership?

Just use your dashboard

How are online classes and self-paced courses different?

Online classes whether they are live for on-demand are 30 – 90 minutes covering one specific strategy or tactic that can be covered in a small time span.

Self-paced courses are multiple lessons that you log into and involve a lecture or tutorials, quizzes, exercises, and a completion certificate. 

How are live multi-week courses and self-paced courses different?

Live multi-week courses occur once a week over a several week time span going deeper on a strategy or tactic. They sometimes involve homework and feedback. Content will be recorded for you to view on-demand. They do not include quizzes, exercises, and a completion certificate. 

Many people like the live courses because of the chance to interact with and ask questions of the instructors.

When it makes sense we offer a similar version as a self-paced course.

Self-paced courses are multiple lessons that go deeper on a strategy or tactic that you log into and involve a lecture or tutorials, quizzes, exercises, and a completion certificate. 

Got more questions? Email [email protected]